A high-quality hand-knotted or hand-woven rug is a durable piece of craftsmanship. With the right care, it will remain beautiful, rich in colour and pleasant underfoot for many years. In addition to regular day-to-day cleaning, we recommend professional rug cleaning at suitable intervals depending on use, material and level of soiling.
Our cleaning service is specially designed for hand-knotted and hand-woven rugs. Within the EU, we offer this service including collection and return delivery. After reviewing your enquiry, we will provide you with a no-obligation quote for the cleaning of your rug.
For regular care, it is usually enough to vacuum the rug carefully without using a rotating brush. Cleaning should be carried out gently, especially for wool rugs, silk rugs, antique rugs or delicate natural materials. Heavy rubbing, aggressive cleaning products or too much moisture can damage the fibres, colours or structure of the rug.
Fresh stains should be dealt with as quickly as possible. Carefully blot liquids with a clean, absorbent cloth and avoid vigorous rubbing. For stubborn stains, odours or deeply embedded dirt, professional cleaning is usually the safer option.
You can also find detailed tips on proper care in our guide: Rug care – how to keep your rug looking beautiful for years.
Every rug is different. Material, age, knotting, colours, condition and the type of soiling all play an important role in choosing the right cleaning method. That is why we assess your enquiry individually before providing you with a quote.
Our service is particularly suitable for:
Please send us an enquiry by email or via our contact form. To help us assess your rug more accurately, we would ideally need the following information:
Once we have reviewed your information, we will send you a non-binding quotation. If cleaning is advisable and can be carried out appropriately for the material, we will agree the next steps with you and arrange collection and return delivery of your rug within the EU.
Enquire now about rug cleaning
Note on stain removal: Many types of soiling can be significantly improved or completely removed through professional cleaning. However, complete stain removal cannot be guaranteed in every case, as the result depends on the material, age, colour fastness, previous treatment and type of stain. We therefore inspect your rug carefully and advise you honestly on which cleaning method is suitable for your piece.